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Technical Issues

Common technical problems and how to solve them.

Installation Issues

01
  • Installer fails to run — Right-click the installer and select 'Run as Administrator'. Temporarily disable your antivirus if it's blocking the installation
  • Not enough disk space — The game requires approximately 4 GB of free space. Clear some space and try again
  • Missing DLL errors — Install the latest Visual C++ Redistributables (2015-2022) and DirectX End-User Runtime

Launcher Issues

02
  • Launcher won't open — Run as Administrator. Check if your firewall is blocking it
  • Stuck on patching — Close the launcher, delete any .tmp files in the game directory, and relaunch
  • Version mismatch — Redownload the latest client from the download page
  • Connection failed — Check your internet connection. The patch server may be temporarily down for maintenance

In-Game Issues

03
  • Black screen after login — Try running in windowed mode or a lower resolution. Update your graphics drivers
  • Character stuck or invisible — Relog your character. If the issue persists, try changing zones
  • Skills not working — Make sure you have enough MP/stamina. Check if the skill is on cooldown
  • Crash to desktop — Check the game logs in the game directory. Report the crash details on Discord
  • High ping / lag — The server is hosted in Europe. Use a gaming VPN if you're connecting from far away

System Requirements

04
  • OS: Windows 7 / 8 / 10 / 11 (64-bit recommended)
  • CPU: Intel Core 2 Duo or equivalent
  • RAM: 2 GB minimum, 4 GB recommended
  • GPU: Any DirectX 9.0c compatible graphics card
  • Storage: 4 GB free space
  • Network: Broadband internet connection

For the best experience, visit the download page for full specifications.